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AI, Marketplaces, and Labor Markets

What are the implications of the prevalence and importance of online marketplaces and computer-mediated transactions? How can they be designed to create widespread benefits for all? The IDE works to understand the rise of online marketplaces and to guide entrepreneurs and existing companies to successful platform strategies and best practices. We also conduct research using these markets, both to inform practice and to understand what these new markets can teach us about old questions. Some of the more interesting markets have a substantial labor component, raising compelling questions about practice, strategy and public policy. John Horton leads this Research Group.